AutoStore Begins New Growth Phase in the Americas

AutoStore™, the global technology company driving innovation in order fulfillment, announced that it has surpassed 300 installations across North America.

The 300th system, located at Medline’s new site installation in Aurora, Colorado, marks a full-circle moment for AutoStore. Implemented in collaboration with Swisslog, this latest installation builds on a relationship that began more than a decade ago, when Medline became AutoStore’s very first North American customer. Today, Medline operates over 20 AutoStore systems across the U.S., deploying 1,900 robots to support high-throughput fulfillment and enable next-day delivery to 95 percent of its customers in the U.S.

Fulfillment Built for a World That Won’t Wait

In the “age of instant”, fulfillment has become a competitive battleground. Customers expect fast, accurate deliveries every time. AutoStore helps brands meet these expectations by turning their warehouses into high-performance fulfillment engines. With faster pick speeds, near-perfect accuracy, and systems that scale without downtime, companies can serve more customers, more reliably, even as demand fluctuates. Because of this, notable brands — including Ford Motor Company, in collaboration with Kardex — have selected AutoStore to power their automation strategies.

Earlier this year, AutoStore unveiled its latest technology suite, which includes CarouselAI™, an AI-powered robotic piece-picking solution; VersaPort™, a flexible next-generation workstation; and the Essentials Software Package to optimize system performance. These new solutions, along with the introduction of the Service Tower, are designed to help businesses of all sizes boost throughput, maximize space, and future-proof their fulfillment operations. But technology alone isn’t enough—how we organize and engage with customers is just as critical.

Looking Ahead: A Regionally Empowered Operating Model

Effective May 1, the Americas commercial organization has been realigned to better support the full customer journey. Partner Sales, Solution Consulting, Business Development, Customer Success, Technical Account Management, and Regional Marketing Execution are now unified under one regional leadership team. This alignment is designed to deliver a more seamless and consistent customer experience—ensuring faster responses, deeper collaboration, and greater value at every stage.

New Leadership for a New Era of Speed

As AutoStore scales its presence, it has promoted Mike Dickson as President of the Americas to lead its next phase of growth. Dickson has grown with AutoStore since 2020, most recently serving as AutoStore’s Chief Revenue Officer and previously, Senior Vice President of Global Business Development. His career spans 30 years of experience in automation. Dickson empowers customers to rethink space as a growth engine. He now leads efforts to scale customer success, deepen integration partnerships, and extend AutoStore’s global impact.

For more information, visit https://www.autostoresystem.com.