Skip to content

NORD Introduces QR Codes for Faster Access to Product Information

QR codes enable users to quickly access product specifications, documentation, and request services

Quick Response (QR) codes can store a wide range of data and enable the user to access information almost instantly. These stickers are a new development in NORD’s expansive digital services and provide users quick access to product specifications, documentation, and service requests on-the-spot via their mobile device. The codes can be scanned using a photo app or QR code app and will bring the user to NORD’s digital service webpage with their respective country’s language and contacts.

NORD’s existing digital services include the Documentation Center, a resource for product-specific manuals and literature, the Spare Parts Shop for fast online ordering of stock components and replacement parts, and the myNORD Customer Portal, a comprehensive tool that allows users to select and configure their NORD drive systems online. The QR codes extend these services with a defined service request contact form, as well as the ability to easily contact local sales and service departments. When a unit’s code is scanned, the form will automatically populate with the specified unit’s equipment/serial number and the proper documentation including spare parts list, manuals, Declaration of Conformity (DoC), 2D/3D drawings. Order details can also be accessed, saving time and ensuring the correct unit information is being referenced.

QR code stickers are now in use at NORD USA’s four facilities in Waunakee, Wisconsin, Corona, California, Charlotte, North Carolina, and McKinney, Texas. On all gear motors and solo motors, the sticker is located on the motor cooling fin near the nameplate or on the terminal box if the motor is smaller than case Size 80. For gear units only, the sticker is located under the nameplate and for units with variable frequency drives, the sticker is located underneath the nameplate.

Additional updates are planned to expand the functionality of these QR codes to make them even more resourceful, including notifications to inform customers of digital updates for variable frequency drives via the digital services page.

For more information, visit https://www.nord.com.

Share on Socials!

Related Articles

Related Articles

How EnerSys® Power Systems Help Drive Lift Truck Safety

OSHA says that  forklift accidents injure almost 100,000 workers annually. Clearly, forklift operation carries risk, but taking preventative measures can help. EnerSys® takes a preventative approach ...
Read More

IN PERSPECTIVE: Handling & Shipping Hazardous Chemicals

WMHS recently sat down with the folks at CHEMTREC to talk about how companies can stay up to date with their hazardous materials training, and much ...
Read More

OSHA Updates Regulations for Fixed and Portable Ladders

Update will require fixed ladders to have ladder safety or personal fall protection systems by David Ivey Malta, Ohio, July 8, 2019—New OSHA regulations pertaining to ...
Read More

Follow WMHS!

Workplace

Construction
Ind Hygiene

 

Scroll To Top