DHL Supply Chain Deploys Its First Autonomous Forklifts in North America

DHL Supply Chain, the Americas leader in contract logistics and part of Deutsche Post DHL Group, announced its first U.S. deployment of autonomous forklifts in the warehouse. This installation of indoor robotic transport is part of the company’s Accelerated Digitalization strategy and focuses on using autonomous forklifts for the most difficult and high value use cases in a pallet warehouse environment.

The implementation is the result of a strategic collaboration between DHL Supply Chain, Crown Equipment and JBT Corporation to integrate automation technology into a fast-paced 3PL environment, which will increase warehouse efficiency, workplace safety and employee satisfaction.

The installation features Crown R 1000 Series DualMode reach trucks fitted with JBT Automated Systems robotics technology. Rather than inserting the automation into an existing manual process, the first deployment involved designing a new process for how products flow in the warehouse, creating a manual-to-autonomous handoff zone between pallet storage and receiving and shipping. This solution integrates with the warehouse management system to ensure a consistent workflow.

Equipped with the ability to operate 24/7/365, the autonomous forklift range reportedly spans six levels (27 feet) high and two pallets deep for putaway and retrieval, with a high degree of speed and precision especially at levels three and above. With a 360-degree safety field light, the autonomous forklifts operate in a dedicated area of the warehouse where access is limited to properly trained associates.

The installation went live in July and DHL Supply Chain has been pleased with the results, which surpassed the initial productivity goal. Faster pick and putaway times from the autonomous forklifts are driving a 20 percent increase in efficiency, and these reach trucks deliver 98 percent or better reliability. The company plans to deploy this flexible, scalable technology at additional sites, as applicable to its customers.

For more information, visit https://www.dhl.com.