The Digital Transformation of Safety Management in Construction
By Christian Connolly, Contributor
The state of construction safety in the U.S. has reached a point of inflection, primed by the arrival of digital technologies that are poised to transform the industry. Safety management in the construction industry is quickly evolving through technological innovations and a more comprehensive understanding of the risks associated with complex job sites. This shift has improved strategies for protecting workers, maintaining compliance, and mitigating hazards. More specifically, construction companies are now ready to leave the pen-and-paper era to history.
Baby Steps: From Pen and Paper to Digital
Historically, safety management in the U.S. has relied heavily on paper-based systems such as printed checklists, physical logbooks, and file cabinets stuffed with certifications, amongst other safety documentation. While this methodology functioned well enough for its time, it’s now outdated and presents many challenges that are no longer necessary to manage. Documents can be misplaced, lost, or damaged; there’s no way to share information in real-time with others on site unless everyone is assembled; and having to analyze safety trends across multiple projects or periods in time requires a significant amount of manual effort construction companies can ill afford.
The initial phase of digital transformation focused on simple digitization to alleviate everyday tasks—paper logs were replaced with spreadsheets, emails replaced physical memos, and basic databases were used to track worker certifications back at the corporate office. While these advancements enhanced record-keeping and accessibility, they remained fragmented, failing to provide the seamless integration needed for effective safety management.
Today, technology has advanced to include specialized safety management software to address checklist applications for safety inspections, tracking systems for personal protective equipment (PPE) maintenance, electronic incident equipment, and more. While the value is apparent, giving time back to management through streamlined operations and aiding in compliance via PPE and certification tracking, the arrival of digital technologies also highlighted a gap in adoption versus accessibility.
Access Versus Impact
A recent Twiceme Technologies report, The State of Construction Safety, identified a critical gap in accessibility to digital safety technologies on job sites that can jeopardize worker safety.[1] While 90.89% of job sites report having systems to ensure personal information about injured workers is accessible to first responders, the boots-on-the-ground reality tells a drastically different story.
Construction sites pose significant safety risks, with 69% of surveyed contractors reporting that they or a colleague had suffered a serious workplace accident. Among these incidents, 54% revealed that the initial responder lacked essential health details about the injured individual—information that could have enhanced and expedited first-aid efforts when seconds matter. Additionally, 45% admitted they were not adequately trained to administer immediate assistance before professional emergency responders arrived.
Creating the Standard for Safety Tracking and Monitoring
The findings demonstrate that safety personnel and workers express a strong interest in integrated digital solutions that can address current challenges while preparing for tomorrow. Real-time tracking capabilities have emerged as a fundamental requirement in modern safety management systems. Workers and managers recognize that delays in information sharing can mean the difference between incident prevention and incident response. Monitoring worker locations in real time has become crucial for large general contractors, where workforce sourcing and distribution can change daily.
Real-time compliance monitoring is another crucial component of modern safety management. Safety teams need systems that provide instant visibility into protocol adherence, from ensuring proper PPE use to enforcing site-specific safety rules. This real-time feedback enables proactive intervention, reducing the risk of incidents before they occur.
PPE tracking has also advanced beyond basic inventory management. Today’s safety professionals require systems that not only track the location of PPE but also assess each asset’s condition and health, usage frequency, and inspection and maintenance needs. This level of monitoring helps prevent equipment failures when needed most and ensures optimal resource distribution across job sites.
Automation and Smart Alerts
The industry strongly prefers automated solutions to reduce the burden of manual safety management. Specifically, it sees value in automated reminder systems for equipment inspections and maintenance schedules. Such alerts help ensure critical safety checks are not missed during shift changes or busy periods, especially considering that expired equipment or improper maintenance contributes to many workplace incidents.
Another priority for automation is certification tracking. Workers require varying certifications with different expiration dates, making manual tracking increasingly difficult and impractical. These two key factors underscore how safety personnel seek systems that can proactively alert workers about upcoming certification renewals and PPE expiration dates to ensure continuous compliance with regulatory requirements.
A Critical Success Factor: User Experience
User experience is another crucial factor in the construction industry’s digital transformation. Safety managers recognize that a digital overhaul will not be successful if it is an added burden to users. Thus, there is a strong preference for intuitive design and user-friendly interfaces that empower workers to leverage the new tool versus feeling like they need extra hours to make the technology work. Such systems may also be gamified to encourage proactive adoption further.
Overall, there is a willingness to invest—88% of safety managers surveyed indicated they are willing to pay a premium for PPE with integrated safety management features like safety helmets or harnesses. Perceptions have changed, and safety technology is no longer seen as an added expense but rather as a crucial investment in organization-wide safety and promoting a truly safety-first culture.
The Path Forward
The construction industry is at a pivotal moment in its digital transformation, and its preferences indicate a readiness for digital safety management solutions that can adapt to changing regulations, integrate with emerging technologies, and scale with their operations. While the shift from paper-based processes to digital systems has made notable strides, there is still a pressing demand for solutions that:
- Deliver fully integrated safety management.
- Ensure reliable performance in demanding job site conditions
- Facilitate seamless communication across all stakeholders
- Support real-time, data-driven decision-making
- Balance advanced functionality with user-friendly simplicity
The next generation of safety management tools must leverage emerging technologies to meet these needs while adapting to evolving safety standards. The key to success lies in developing systems that offer cutting-edge capabilities and remain practical and intuitive for everyday use on construction sites.
Christian Connolly is the CEO, Twiceme Technology (twiceme.com).
[1] https://www.twiceme.com/lp/state-of-construction-safety-2024
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